Introducing Quest — A comprehensive Request Management system

Tracking, coordinating and responding to requests from within the business - which come with varying degrees of urgency, importance and confidentiality - can be difficult, especially when you don’t have the right tools. There can be issues with unnecessary duplicated effort or critical requests being overlooked. And what happens when a team member is away? Introducing Quest from TRG Screen: A comprehensive workflow management system tailored for groups dealing with a high volume of enquiries and requests. Quest provides out-of-the-box tools to streamline and optimize your workflows, with a multitude of configuration and customization options. Visual dashboards give you complete transparency and control over every workstream. You will find it easy to improve efficiency and securely track, prioritize, allocate and resolve requests, even across remote teams. Requests are immediately routed to the most appropriate team or individual, with clear accountability and ownership. Never lose track of tasks, even if a team member is suddenly unavailable. See where your staff actually focus their time and energy. All previous responses become your searchable knowledgebase. Stop manually tracking work and simply focus on delivering it. Quest helps you to provide a better service, enhances your team’s value and gives you the reporting tools to demonstrate that value. So, what are you waiting for? Learn more about Quest on https://www.trgscreen.com/request-man... Or experience the advantage of Quest by booking a demo today on https://www.trgscreen.com/demo.