2020 Benchmark Report

In today’s fast-paced economy, it is critical to invest every dollar your company spends in the smartest way possible. Procurement and finance leaders are turning to BSM to manage all business spend—from sourcing to expenses to payments—and to get a full picture of how their company is spending to fully optimize those processes while addressing critical vulnerabilities such as fraud risk and unethical suppliers.

While leading organizations, such as those interviewed for this report including Zalando,Barclays Group, United, and ALH, are advancing their BSM maturity, many others are just getting started.

Regardless of where you are on your BSM transformation journey, from automating processes to tapping into the power of collective intelligence, this report offers valuable insights for your business. It also highlights the benefits that you can achieve in optimizing each KPI area, helping you build a powerful business case for change at any stage of your BSM journey.