BVA Relationship Optimise: Vendor Governance, Relationship and Performance

Many businesses struggle to standardise and operationalise enterprise vendor management practices and processes across the organisation, resulting in at least 10% contract value leakage. Governance and policy is typically “analogue”, driven by people-based processes using manual point-tools making them prone to error, limited in scope, poorly applied, siloed and inefficient (resulting in 40-60% time lost). Existing tools focus on the needs of just a few specific roles that engage with vendors making the management of the vendor relationship disjointed, incomplete and de-centralised.