Roadmap - COVID-19 and Digital Transformation: Unique Research Into Investment Priorities

Throughout much of 2020, procurement teams have been forced to reassess accelerate, pause or postpone projects as the Covid-19 pandemic has presented businesses with numerous challenges.

These new and emerging priorities have disrupted the function over the past year and will continue to impact procurement teams for the foreseeable future.

This Roadmap white paper, in partnership with Amazon Business, provides insights into how and why procurement organisations have evaluated their digital transformation project portfolios during 2020.

• Procurement priorities have adjusted sharply in 2020: agility, resilience, remote working and risk reduction have rapidly become business-critical

• The digital initiatives procurement teams have accelerated reflect the function’s new priorities: enabling remote-working and document-handling; gaining visibility into the supply chain; and empowering data analytics.

• Procurement teams are starting to look forward – not backwards – as historical data proves less relevant in the ‘new normal’. The technology the function deploys will reflect this focus on connectivity, agility and efficiency.