The Value of Benchmarking: Do you know how your organization stacks up?
Establishing key performance metrics can help you track your progress from year to year and continuously improve. But to achieve true breakthrough performance, you need to take things a step further and look outside your own shared services center. You need to examine what other firms are doing and benchmark how your operations stack up.
By taking a deep dive into industry-wide data, you may uncover possibilities you’ve never imagined. You can see where you need to invest to become best in class and can monitor your progress along the way. Ultimately you’ll have an important tool for fostering strategic improvements and impacting operational and financial productivity.